RELOAD YOUR SKI3 RFID CARD
choose your mountain:
Start by choosing your mountain below to reload your SKI3 Card. Remember you’ll need your SKI3 Card when you go to reload so you can type in the WTP Number located on the back of your card.
Gore, Belleayre, and Whiteface are excited to offer RFID ticketing and lift access again for the upcoming winter season! Keep your RFID-enabled SKI3 Card tucked away in your jacket while you enjoy hassle-free and more efficient lift rides. Reload your SKI3 Card online to use it season after season.
HOW TO USE YOUR SKI3 RFID CARD
Your Season Pass, Frequent Skier Card or Lift Ticket will be encrypted onto a SKI3 Card with a RFID chip inside.
Place your SKI3 Card in a jacket pocket by itself, between shoulder and waist height.
The access gates at the lifts will read your SKI3 Card and open automaticallyif valid forthat day.
Skip the ticket window and go directly to the lifts without having to present your SKI3 Card to attendants.
Reload your SKI3 Card online and use it for several years! This reduces waste and adds convenience for you.
An Intro to RFID Technology
Is this your first time skiing with us since we transitioned to RFID technology at all of our lifts for the 2019/20 winter season? Here’s how it works:
- All lift-access products (Season Passes, Frequent Skier Cards, Lift Tickets, etc.) will be loaded onto a reloadable SKI3 Card.
- Your SKI3 Card uses RFID technology to notify the gates at each base lift to open when you approach (if valid).
- This eliminates the need for the lift operator to scan your ticket or pass! Simply place your SKI3 Card in a jacket or pants pocket and the gate will open as long as your ticket is valid for that day/time (where applicable).
- Reload your SKI3 Card at any time using the WTP number located on the back of the card either online or at a ticket window.
- Your SKI3 Card will last for several years, so be sure to hang onto it even after the end of the season!
BASICS OF RFID TECHNOLOGY
Q: Why are we using RFID technology, AKA the RFID Direct-to-Lift Card?
Answer: There are many guest benefits to RFID technology. First and foremost, it gives hands-free access to our lifts. Once you have the RFID Direct-to-Lift Card you can reload additional days online eliminating any stopping at the ticket window. Once you have received a RFID Direct-to-Lift Card, you will be able to reload the card online at any time of day, without having to wait in any ticket lines. The RFID Direct-to-Lift Card will last multiple seasons, this way you can simply reload your ticket or pass and use it season after season. So don’t throw it away.
Q: What is RFID?
Answer: RFID is an acronym that stands for Radio Frequency Identification. RFID is a generic term for technologies that use radio waves to recognize people or objects through the use of a microchip and an antenna (the chip and the antenna together are called an RFID transponder or an RFID card). The antenna enables the chip to transmit the information to a reader. The reader converts the radio waves reflected back from the RFID card into digital information.
Q: Is RFID new?
Answer: RFID is a proven technology that’s been around since the 1970s. Until recently, it’s been too expensive and too limited to be practical for many commercial applications. As it becomes more affordable to manufacture tags/cards, RFID will likely be used to overcome many of the problems associated with bar code scanning. Radio waves travel through most non-metallic materials, so they can be embedded in protective plastic, like our new RFID ticket media, for weather-proofing and greater durability.
Q: What is a RFID Direct-to-Lift Card?
Answer: The RFID Direct-to-Lift Card replaced the traditional lift ticket and has a small RFID chip integrated into the card. The same chip will also be integrated into season pass products. When you pass through the lift line, the chip will register and open the lift access gate automatically. All guests loading the lift will need either a RFID Direct-to-Lift Card or a season pass.
Q: Where should I carry my RFID Direct-to-Lift Card/Pass?
Answer: You can wear the RFID Direct-to-Lift Card/Pass anywhere on your person; but it is recommended that you should keep it in a jacket or pants pocket, between knee and shoulder height. This will help the gates’ antenna pick up your signal clearly and allow for a smooth loading process. You do not need to remove the access card from your pocket for scanning. Many jackets have a small pocket in an arm sleeve or around the waistline specifically designed for RFID cards. It is important not to have more than one Direct-to-Lift Card on you as they will all be scanned when you go through the gate and validated for that day. PLEASE keep the card away from credit cards, cell phones, iPods and all other electronic devices that may interfere with signal transmission.
Q: How widely used is RFID technology?
Answer: RFID technology is used in a wide variety of industries and applications. Recently, RFID has been added to some state’s drivers’ licenses and passports as a cross border travel document to denote citizenship and identity. Your automobile almost certainly has an immobilizer to prevent it from being stolen. RFID has also been used extensively in toll collection EZPass, inventory control, building security, and library systems.
Q: Can RFID be read by satellites?
Answer: No. Because of the short-read ranges of RFID and the huge amount of power that would be required to broadcast from a satellite in order to pick up information on each RFID card, satellite reading is not practical nor is it possible.
Proper Usage of Your RFID Direct-to-Lift Card
Q: Are Passes and RFID Direct-to-Lift Cards transferable?
Answer: No, as always, passes and tickets are not transferable. The lift attendants will see your picture (for passholders) as you pass through the gates.
Q: What is a reload number?
Answer: This number, on the back of your RFID Card, is associated with each unique guest profile and will allow you to purchase lift access online in advance of your visit and go direct-to-lift without stopping at a ticket window. No personal information is stored on individual RFID cards.
Q: Can I punch a hole in my RFID/ RFID Direct-to-Lift Card?
Answer: No. Holes or other physical alterations should not be made to RFID cards, as damage to the RFID antenna or connections in the card could occur. If your RFID Card is damaged, a replacement fee will be charged.
Will RFID Interfere with Other Electronics?
Q: Can a magnet destroy an RFID card?
Answer: No. The chip information is not stored magnetically. Use of a magnet or other erasing devices has no effect whatsoever on the chip.
Q: What about pacemakers?
Answer: The lift access system is CE certified and complies with all standards. Individuals with such medical devices should be familiar with any precautions recommended for use with devices generating electromagnetic waves. The general recommendations for using electromagnetic units should be observed: Guests with pacemakers should not wear their lift access media cards near the heart when passing through the gate and a distance of 8 to 12 inches should be observed in the case of queues and while passing through the gate.
Q: What happens if you accidentally wash clothing or place it in a dryer with your RFID Pass/Direct-to-Lift Card inside
Answer: We do not recommend washing or drying a garment with the RFID Pass/Direct-to-Lift Card in it. The heat and moisture used in washers and dryers could ruin your card. We recommend removing your card from your garments before you wash them.
Privacy and Data Collection
Q: Can RFID be used to access my personal information?
Answer: Each unique RFID card contains a multiple digit number randomly associated with a user profile. This profile is kept as a secure component of our point of sale system and user database. In accordance with privacy laws, your personal information is not shared with any third parties without your consent.
Q: What information is stored on Pass/RFID Direct-to-Lift Card RFID cards?
Answer: Each RFID card physically contains only the randomly generated number associated with each unique user profile. No personal or additional information is stored on individual RFID cards.
Q: Are there any environmental concerns associated with RFID?
Answer: No. Using RFID technology allows us to replace paper lift tickets and disposable tickets with durable, re-usable cards.
Q: Did ORDA eliminate liftie jobs by installing the RFID system?
Answer: No, we simply replaced the hand-held scanner with RFID gates. We will have a staff of Gate Attendants to provide guest service at the gates, similar to the employees who scanned in previous years. Staffing levels will remain the same.
Q: I've seen scanning at other resorts, is RFID better?
Answer: RFID and bar code scanning achieve the same goals through different means. Bar codes require line of sight so that that each ticket or pass can be read by a hand scanner. RFID cards are read by an antenna on our RFID lift access gates. This means you can keep your card in your pocket and do not have to show your pass/card each time you load the lift. No fumbling with gloves, zippers and lanyards to present your lift ticket or season pass prior to loading a lift.
Q: Are there any other concerns associated with RFID?
Answer: ORDA is employing Passive RFID technology which does not radiate any RF energy, but simply reflects it. As a result, the passive RFID cards used at ORDA do not contribute any additional RF energy into the surrounding environment.
Q: Can my Direct-to-Lift Card/Pass and its RFID technology be read by drones or from satellites?
Answer: No. The maximum reading distance is about 30 inches.
Q: Are there any health risks associated with RFID and radio waves?
Answer: RFID uses the low-end of the electromagnetic spectrum. The waves coming from readers are no more dangerous than the waves being received by your car radio.
Q: What if I lose or damage my RFID Direct-to-Lift Card/Pass?
Answer: Please report any lost or stolen cards to Guest Services. In the event of a lost, stolen or damaged RFID Card, guests will need to purchase a new RFID Card, and the lost card will be deactivated and will no longer work at the lift gates.
Q: How do I reload additional days onto my Direct-to-Lift Card?
Answer: Loading additional days is simple. Just visit our Online Store, login to the account associated with your Direct-to-Lift Card (or create a new account), and purchase. The new days will automatically be uploaded to your card and you may proceed directly to the lift.
Q: You took my photo, but it doesn’t appear on my Pass.
Answer: While we require a photo on file for all season pass purchasers, you won’t see your photo on your Direct-to-Lift Card as you would have for past season passes. Instead, we use your photo at our RFID gates located at our base area lifts, to validate that you’re using your actual pass.